Privacy Policy

Global Barista Training Academy (GBTA)

1. Introduction

Global Barista Training Academy (GBTA), located at Ka 25/C, 4th Floor, Kuril Bisso Road, beside Bashundhara Rupayon Gate, opposite ICCB Hall, Dhaka, Bangladesh, is committed to protecting the privacy and personal information of all individuals who interact with our website at https://gbta.com.bd/ and our training services.

This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or enrolling in our courses, you agree to the terms described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, enroll in a course, or use our website, you may provide:

Full name and contact details (phone number, email address)
Postal address (for out-of-town student accommodation arrangements)
Payment information (course fees paid in Bangladeshi Taka, BDT)
Enrollment details including the course selected and preferred batch
Messages sent via WhatsApp, email, or contact forms
Certificate verification requests and related identification details

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on each page, and navigation paths
Referring URLs and exit pages
Device identifiers and screen resolution

2.3 Information from Third Parties

We may receive information from third-party platforms such as Facebook, Instagram, YouTube, and TikTok if you interact with our social media profiles or follow links from those platforms to our website.

3. How We Use Your Information

GBTA uses the information collected for the following purposes:

Processing course enrollments and managing student records
Communicating about upcoming batches, course schedules, and training updates
Issuing and verifying online certificates upon course completion
Providing career support, job placement assistance, and post-course guidance
Responding to inquiries received via WhatsApp, email, or the contact form
Improving our website, course content, and overall user experience
Sending promotional communications about new courses, events, and offers (with your consent)
Complying with legal obligations under applicable Bangladeshi laws

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: To provide you with the training services you have enrolled in
Legitimate interests: To improve our services and maintain effective communication
Consent: Where you have explicitly agreed to receive marketing communications
Legal obligation: Where required by the laws of Bangladesh

5. Sharing Your Information

GBTA does not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

With SCA (Specialty Coffee Association) and affiliated bodies for certification verification purposes
With service providers who assist in operating our website, processing payments, or delivering training services, under strict confidentiality agreements
With potential employers or cafes seeking certified baristas, only with your explicit prior consent
With law enforcement or government authorities if required by Bangladeshi law or court order

6. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, including:

Student enrollment records: For a minimum of five (5) years after course completion
Certificate records: Indefinitely, to enable ongoing online certificate verification
Marketing communications: Until you withdraw your consent or unsubscribe
Website usage data: For up to twelve (12) months

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data, subject to legal retention requirements
Objection: Object to the processing of your data for marketing purposes
Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at gbta444@gmail.com or call (+880) 1973791154.

8. Data Security

GBTA implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website contains links to external platforms such as LinkedIn, Indeed, and social media channels. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

10. Children’s Privacy

Our courses are intended for individuals of all ages who have an interest in professional barista training. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

GBTA reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. Continued use of our website or services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Global Barista Training Academy (GBTA)

Address: Ka 25/C, 4th Floor, Kuril Bisso Road, Beside Bashundhara Rupayon Gate, Opposite ICCB Hall, Dhaka, Bangladesh

Email: gbta444@gmail.com

Phone: (+880) 1973791154

Website: https://gbta.com.bd/